Atlassian / Service / Commerce Agent

Governed Service Agent

Cited service answers, request triage and approved actions inside Jira Service Management.

What it is

A focused agent embedded in a customer or employee workflow, backed by governed Qentra services.

Used for

Cited service answers, request triage and approved actions inside Jira Service Management.

Product architecture

Native at the edge.
Governed at the core.

The marketplace client stays focused on the platform workflow. Identity, policy, evidence and orchestration remain in the Qentra control plane before a governed result returns to the platform.

Native surfaceAtlassianMarketplace client and platform context
Scoped request
Governed coreQentra control planeIdentity · policy · evidence · orchestration
Verified result
Outcomecustomer outcomeReturned to the native workflow

Platform distribution

Atlassian Marketplace

Governed agent operations embedded in Jira, Jira Service Management and Confluence workflows.

release date: soon
Continue to marketplace